Shipping policy
Shipping Policy
At Naked Bear Beauty, we work hard to get your order packed and shipped as quickly as possible.
Processing Time
Orders are typically processed within 1–3 business days after purchase. During periods of high demand, holidays, product launches, or promotional events, processing times may be slightly longer.
You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
-
Standard Shipping: 3–7 business days
-
Expedited Shipping: 2–4 business days
-
Priority Shipping: 1–3 business days
Delivery estimates are provided by the shipping carrier and are not guaranteed.
Domestic Shipping
We currently ship throughout the United States, including Alaska and Hawaii. Additional transit time may apply to certain locations.
International Shipping
International shipping may be available to select countries. Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their local government.
Tracking Your Order
Once your order ships, tracking information will be sent to the email address provided during checkout. Please allow up to 24 hours for tracking updates to appear.
Lost, Stolen, or Delayed Packages
Naked Bear Beauty is not responsible for packages that are lost, stolen, delayed, or damaged after they have been accepted by the shipping carrier. If you experience an issue with delivery, please contact the carrier directly using your tracking information.
If your package appears lost in transit, please contact us and we will do our best to assist.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges before being re-shipped.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged product and packaging. We will review the issue and work toward an appropriate resolution.
Contact Us
For shipping-related questions, please contact our customer support team through the Contact Us page on our website.